Shipping policy

SHIPPING POLICY — SAINT IV

Last Updated: October 2026

At SAINT IV, we aim to deliver your favourite accessories safely and efficiently. All orders are processed and shipped through our shipping partner, Shiprocket, which helps us coordinate deliveries across India.

1. Order Processing

  • Orders are generally processed within 1–3 business days after confirmation.
  • Orders placed on Sundays or public holidays may be processed on the next working day.
  • Once your order is shipped, you will receive a tracking link via the contact details provided at checkout.

2. Shipping & Delivery Time

  • Estimated delivery: 3–7 business days after dispatch for most serviceable locations in India.
  • Deliveries to remote areas may take longer.
  • Delivery timelines are estimates and may be affected by courier delays, weather conditions, public holidays, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • Any free-shipping offers will be subject to the terms mentioned on our website or promotional campaigns.

4. Order Tracking

Once your order is dispatched, you can track its progress using the tracking link shared with you. Shiprocket coordinates shipment tracking and delivery updates through its courier partners.

If you need assistance with your shipment, contact us at the details provided below.

5. Incorrect Address & Failed Deliveries

Customers are responsible for providing an accurate shipping address, phone number, and other required details at checkout.

  • Please contact us as soon as possible if you notice an address error after placing your order.
  • Address changes may not be possible once an order has been dispatched.
  • If a delivery attempt fails due to an incorrect address, an unavailable recipient, or other customer-related reasons, additional delivery charges may apply where applicable.

6. Delayed, Lost or Damaged Shipments

If your shipment is delayed, appears lost, or arrives damaged, please contact us with your order number and relevant photos, if applicable.

We will coordinate with Shiprocket and the relevant courier partner to investigate the issue and assist you according to our applicable policies.

7. Cash on Delivery (COD)

If Cash on Delivery is available, the option will be displayed at checkout for eligible orders and locations. COD availability may depend on courier serviceability and verification requirements.

8. Contact Us

For shipping-related queries, order updates, or delivery assistance, please contact:

Brand: SAINT IV
Instagram: @saintiv.studio
Email: [Insert your customer support email]

We appreciate your support and thank you for shopping with SAINT IV.

STAY SAINT.